What Free VoIP Monitoring Tools Can I Use For Growing My Business?

VoIP is a Voice-over Internet Protocol sometimes referred to as IP Phone. VoIP technology converts voice into digital packets allowing you to make calls over the internet with Voice-over Internet Protocol (VoIP) systems.

VoIP is a low-cost and scalable option for all firms and allows you to reduce costs associated with business communications. Moreover, with recent improvements, it has become a reliable and modern method of business communication for the foreseeable future.

The process of making VoIP calls is no different from making standard calls. You can use a hardware or a software-based VoIP phone to make the calls.

VoIP phones also offer voicemail, internal calling, call routing systems and auto-attendants, and call transfer capabilities. In addition, several screens allow video conferencing.

Although some companies offer VoIP services, there are many tools out there you can access for free.

Are you looking for a VoIP tool for business communications but unsure where to start? Don’t worry; we have the entire list of free VoIP tools you can access.

SolarWinds

The SolarWinds VoIP and Network Quality Manager provides a 30-day free trial and is ideal for medium to large-sized organisations. They offer Deep crucial call QoS measurements and WAN performance information.

The application assists users in addressing VoIP call quality issues and monitors real-time WAN, and you can trace a VoIP call route visually.

Key features of SolarWinds

• Real-time WAN monitoring
• Troubleshoot VoIP call quality problems
• Visual VoIP call path trace
• Cisco VoIP gateway and PRI trunk monitoring
• Cisco SIP and CUBE trunk monitoring
• Simplify IP SLA setup

You can access all these features in your 30-day free trial.

3CX

3CX is a VoIP tool that is perfect for remote working. It has cutting-edge capabilities for video conferencing, management, and self-installation. 

For Android and iOS, the 3CX mobile app offers call centre capabilities, including sophisticated contact centre reporting, queue management, and real-time data. Additionally, it enables users to design call and voice app processes graphically.

You can integrate 3CX on Google, Amazon, and Azure clouds, as well as Windows and Linux.

Four price tiers are available for the VoIP phone 3CX, with the primary tier including free use. 

Ten users can access the Startup Free package, and features include:

• Cloud hosting
• 1 Inbound Number
• 1 Ring Group
• 1 Auto Attendant
• 3CX Talk / Meet Links
• Live Chat
• Team Messaging
• Mobile & Desktop Apps
• Video Conferencing (up to 25 participants)

You can access StartUp Pro free for three months, and the features include:

• Everything in Free plus
• Choose your SIP Trunk
• Multi-level IVR
• Call Queues
• Busy Lamp Field (BLF)
• Voicemail-to-text
• Holiday & business hours routing
• Call and Chat Reporting
• Listen in, whisper, barge in
• Integrated Fax Server
• Facebook Messaging Integration

Skype

Skype is a VoIP tool that enables users to connect with anyone anywhere, making it useful for businesses, freelancers and family chit-chats without spending a dime. With end-to-end encryption and the ability to send texts from anywhere at any time, Skype allows you to preserve your private conversations.

Skype is available for mobile, desktop, and tablet use. It also supports Alexa and Xbox and includes intelligent messaging features, HD video, and affordable international calling rates.

Jitsi

Jitsi is a VoIP tool that has a group of open-source applications that provide you access to online and mobile video conferencing features. In addition, Jitsi supports advanced video routing concepts, including simulcast, bandwidth estimations, and scalable video coding.

You can use Jitsi-meet as a safe, user-friendly, scalable alternative to video conferencing.

The free Jitsi plan includes:

• HD Audio Video
• Unlimited free meeting access for up to 100 participants at a time
• End-to-End encryption
• Multiple screen sharing
• Remotely control other participants’ desktop
• Integrations with Google, Slack and Microsoft

Viber

For VoIP and instant messaging, Viber provides a free subscription. It enables users to call and message anyone anywhere. 

It is more than calls and messaging. You can make voice and video calls, group chats and calls, and send stickers and GIFs via mobile and desktops. You can even join a community on Viber and be a part of the conversation you like.

You can download Viber and start using it in an instant.

Dialpad

Ideal for all businesses, Dialpad is a VoIP tool that offers a free trial for up to 14 days. However, unlimited video conferencing is available for free. It provides flexible price plans for several components after the free trial and uses artificial intelligence (AI) to analyse and record emotions. It offers solutions for a sales dialer, contact centre, video conferencing, and corporate phone system.

It’s the most advanced VOIP option with the most current and cutting-edge features. Dialpad mobile app is easier to use, and easy integration with Google Contacts makes dialling a snap.

It offers consumers crystal-clear audio calls and uses the most recent VoIP technologies. You can record calls, silence them, or put them on hold, enabling smooth transmission across devices. Additionally, you may start conference calls and invite participants on any device using its online meetings features.

You can try both Standard and Pro plans for free. 

ZoiPer

Zoiper is a prominent VoIP tool used as a softphone that you can integrate with various SIP-based PBX systems. It has a good sound quality and is easy and intuitive to use and operate.

It helps record the calls over the cloud, which is crucial to keep business quality in check.

Suitable for businesses and individuals alike, ZoiPer offers a free version with limited functionalities, including c2 voice calls. In addition, it provides VoIP on Windows, Mac, Linux, iOS, and Android.

Twinkle

Twinkle is a cost-free and ideal VoIP tool for Linux users. It is a softphone for Linux OS and utilises the SIP protocol for VoIP and instant messaging interactions. In addition, both the Open Sound System (OSS) and the Advanced Linux Sound Architecture are supported by Twinkle as audio drivers.

It helps route calls and messages in a network through a SIP proxy or for direct IP phone-to-IP phone communication. Twinkle offers all SIP requests security and other features, including:

• Identity concealment
• Encrypted audio communication
• Taking notes
• call direction for various scenarios
• Call transfer with advice
• Call rejection and DND
• Missed call indication
• History of call detail records for incoming, outgoing, successful and missed calls
• DNS SRV support
• Automatic failover to an alternate server if a server is unavailable
• Other programs can originate a SIP call via Twinkle, e.g. call from the address book, etcetera.

Key Takeaways

VoIP tool allows users to make calls from desk phones, computers, or mobile devices. Thus, you can use all the office phone system features from anywhere.

In an age when hybrid work is a key part of business practice, making calls seamlessly from your office phone system while you’re away can allow you to continue working uninterrupted. Due to such mobility, a VoIP user is much less likely to miss an important call.

While there are several VoIP monitoring tools for businesses, picking the perfect one for your business may be tricky. However, some free ones will surely benefit your business!